This page explains how to delete your FanPerq viewer account and the data associated with it. FanPerq is operated by Blink Binary (Pty) Ltd. This applies to accounts used in the FanPerq Android app, the FanPerq browser extension, and the FanPerq website.
Option 1: Delete your account in the app
This is the fastest way. Your account is deleted immediately.
- Open the FanPerq app and sign in.
- Tap Settings in the bottom navigation bar.
- Tap Delete account.
- Confirm by tapping Delete.
Option 2: Request deletion by email
If you no longer have the app installed or cannot sign in, email privacy@fanperq.com from the email address linked to your FanPerq account, with the subject "Account deletion request". We will verify that the request came from the account owner and delete the account within 30 days, and confirm by email when it is done.
What is deleted
When your account is deleted, we permanently delete:
- Your account profile: name, email address, profile picture, and sign-in details (including your Google sign-in link)
- Your rewards and wallet balance, including coins earned from drops
- Your drop claims, votes, trivia answers, predictions, and word cloud responses
- The creators you follow and any Telegram notification subscriptions
- Device push-notification tokens
What is kept
- Anonymised interaction statistics (for example, that a vote or claim happened during a creator's session) may be kept so creators' aggregate analytics stay accurate. These records are unlinked from your account and can no longer be connected to you.
- Information we are legally required to retain (for example, for fraud prevention or to comply with a legal obligation) is kept only for as long as the law requires.